LUNR XP Design
Effective date: October 21, 2026
1. Introduction
LUNR XP Design (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us through lunrxpdesign.com.
This Privacy Policy explains what information we collect, how we use and protect it, and the choices available to you when you visit our website or contact us about our services.
2. Personal Information We Collect
Information you provide
When you submit an inquiry through our website’s contact form, we may collect:
- Name — to identify and address you.
- Email address — to respond to your inquiry.
- Phone number — to contact you when appropriate.
- Inquiry message — to understand your needs and respond to your request.
Please avoid including sensitive or confidential information in your inquiry unless it is necessary for us to provide the requested service.
Information collected automatically
When you visit our website, certain technical and usage information may be collected automatically through Google Analytics and website technologies. This may include:
- Pages visited and interactions with the website.
- Approximate geographic location.
- Browser type, device information, and operating system.
- Visit duration, referral sources, and general usage patterns.
- Cookie identifiers and related analytics information.
- The information collected depends on our website configuration and analytics settings.
3. How We Use Your Information
We use personal information for reasonable business purposes, including to:
- Respond to questions and service inquiries.
- Communicate with prospective and existing clients.
- Understand project requirements and prepare proposals or estimates.
- Operate, maintain, and improve our website.
- Analyse website traffic and visitor interactions using Google Analytics.
- Protect the website, prevent misuse, and address technical issues.
- Meet applicable legal and regulatory obligations.
We do not sell your personal information.
4. Google Analytics and Cookies
Our website uses Google Analytics to help us understand how visitors use our website and to improve its content, performance, and user experience.
Google Analytics may use cookies and similar technologies to collect information about website usage, browser and device characteristics, and visitor interactions. Google processes analytics information in accordance with its own privacy practices.
Learn more about how Google safeguards Analytics data.
You can manage or delete cookies through your browser settings. Blocking cookies may affect certain website functions or analytics features.
Where required by applicable law, we will provide appropriate notice and obtain consent before using non-essential analytics cookies or similar technologies. Our actual cookie and consent settings should reflect how Google Analytics is configured on this website.
5. How We Share Information
We may share information with service providers when reasonably necessary to operate our business and website, including:
- IONOS: Our website hosting and email service provider.
- Google: Our website analytics provider.
- Other service providers: Any additional providers we use to operate contact forms, maintain website security, or support our business, if applicable.
These providers may process information on our behalf in accordance with their services and applicable arrangements.
We may also disclose personal information where required or authorized by law, or where necessary to protect our legal rights and the security of our website.
6. Storage and International Processing
Information submitted through our contact form may be transmitted to or stored through our website hosting and email systems. Website analytics information may also be processed by Google.
Depending on the service provider, information may be processed or stored in Canada or other countries where the provider or its service infrastructure operates. Privacy laws in those locations may differ from Canadian laws.
7. How Long We Retain Information
We retain personal information only for as long as reasonably necessary to respond to inquiries, manage business relationships, maintain appropriate business records, meet legal obligations, and resolve disputes.
Retention periods may vary depending on the nature of the information and the reason it was collected. Analytics data may be retained according to the settings configured in Google Analytics.
When information is no longer required, we will take reasonable steps to securely delete it or otherwise dispose of it.
8. How We Protect Your Information
We use reasonable administrative and technical safeguards intended to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no website, email system, or method of electronic transmission can be guaranteed to be completely secure.
9. Your Privacy Rights
Depending on applicable law, you may have the right to request access to personal information we hold about you, ask us to correct inaccurate information, or raise concerns about how your information is collected, used, or disclosed.
To make a privacy-related request, contact us using the details below. We may need to verify your identity before responding.
10. Third-Party Websites
Our website may contain links to external websites or services. We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review their privacy policies before providing personal information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, business practices, service providers, or legal requirements.
The latest version will be published on this page with its effective date.
12. Contact Us
If you have questions about this Privacy Policy or how your personal information is handled, contact:
LUNR XP Design
Email: contact@lunrxpdesign.com
Website: lunrxpdesign.com